Soclean has set out Quality Objectives which will be achieved over a period of time and will be reviewed on a monthly basis. The quality system that the company
operates in according with our Quality Management System ISO 14001:2015 . The system is fully documented within the company HSE manual and controlled documents and is subject to internal and external audit. The procedures and instructions have been created to be a simple but effective system that all relevant personnel can operate in an effective and active manner. This in turn will benefit both soclean and its customers.
Soclean takes full responsibility of the quality once an agreement has been reached and a contract signed with a client. For us this is a moment of truth and we will demonstrate an increased and sustain a high level of quality in order to maintain our customer’s base and trust.
The consistent application of a proven operations model for a quality cleaning service. A system of response to any defects that ensures they are immediately addressed.Constant measurement of client satisfaction to confirm we are achieving agreed standards.
Providing individual site tasks and scopes to adjust site needs and requirements ensuring the service delivery and periodicals are always met.
Developing specific site documentation review and improve quarterly during our scheduled site Training procedures.
Every site has a Tailored, comprehensive Service and Scopes. Working with existing Scopes and improving as we go.